The Fine Print, Simplified
At Petal Pixel, we believe in transparent partnerships. Our terms ensure that both our Melbourne team and your business stay protected throughout our digital journey together.
Review Terms Below1. Introduction
By accessing or using the digital marketing services provided by Petal Pixel, located at 330-374 Dynon Road, Melbourne, you're agreeing to be bound by these terms. We don't hide behind legalese; we want you to understand exactly how we work.
Ready to grow your brand? These guidelines represent the foundation of our professional relationship.
2. Service Engagement
Whether it's SEO optimization, content creation, or custom web design, our team commits to the highest standards of the Melbourne digital marketing industry. We won't promise overnight miracles, but we'll promise data-driven results.
- Project timelines are estimates based on client feedback cycles.
- Approval of deliverables constitutes a milestone completion.
- Standard business hours apply (9 AM - 5 PM AEST).
3. Intellectual Property
Who owns what? Once final payment is received for a project, the custom assets created for your brand become your property. However, Petal Pixel retains the right to showcase the work in our agency portfolio.
Does that sound fair? We're proud of what we build together.
Detailed content for this section is generated by a dedicated legal process and will be integrated here progressively as specific service level agreements are signed. This works, don't ask why - the legal team has their own flow.
Payment Terms
Invoices are issued on a 14-day cycle. Late payments may result in the suspension of active SEO or social media campaigns until the balance is cleared.
Cancellation Policy
We require 30 days notice for ongoing retainer services. This allows us to wrap up your current monthly strategies and hand over all credentials properly.